Mail box archived can't access helpdesk to restore
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Mail box archived can't access helpdesk to res...
Mail box archived can't access helpdesk to restore
02-10-2024 5:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Plusnet sent an email saying they were going to archive my email box as it hadn't been accessed for 90 days and to contact the helpdesk to restore. I can't contact the helpdesk, even though logged onto my account. Have also registered with the community forum but can't reply to posts and threads. Very frustrated as I need to find emails which have disappeared.
Re: Mail box archived can't access helpdesk to restore
02-10-2024 6:33 PM - edited 02-10-2024 6:38 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@carpig As you have posted on here, I don't know why you can't reply. However, now you have posted, hopefully one of the Help Team will pick this up and sort you out.
EDIT to add - you could always ring PN.
Re: Mail box archived can't access helpdesk to restore
03-10-2024 8:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Morning @carpig please can you confirm when the email was sent to you saying it was archived?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Mail box archived can't access helpdesk to res...