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Outlook for Mac no longer collecting emails via IMAP

icab
Newbie
Posts: 4
Registered: ‎28-10-2022

Outlook for Mac no longer collecting emails via IMAP

Hi.

Is anybody else having problems getting email from imap.force9.net on a macbook (monterey 12.6) using Outlook for Mac client? Sending email via relay is working fine. Configured IMAP using port 993 with SSL. This used to work OK, but no longer. Still showing emails to 25th October, but nothing after that. No configuration errors with outlook client happy!

IMAP collection on Android Phone and iPad via Outlook clients both fine and showing emails from today.

Any help appreciated.

Thanks.

 

4 REPLIES 4
icab
Newbie
Posts: 4
Registered: ‎28-10-2022

Re: Outlook for Mac no longer collecting emails via IMAP

Also, configured a Spark email client on the same MacBook and that works fine.

icab
Newbie
Posts: 4
Registered: ‎28-10-2022

Re: Outlook for Mac no longer collecting emails via IMAP

Also used the same Outlook for Mac client to connect to a non PlusNet provided office365 mail server and that worked fine too.

Townman
Superuser
Superuser
Posts: 24,193
Thanks: 10,319
Fixes: 177
Registered: ‎22-08-2007

Re: Outlook for Mac no longer collecting emails via IMAP

Do you see an error status?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

icab
Newbie
Posts: 4
Registered: ‎28-10-2022

Re: Outlook for Mac no longer collecting emails via IMAP

No unfortunately not. The email configuration of outlook shows no errors and looks fine. It just doesn't appear to do anything when you sync to see new emails. There are no POP clients running anywhere else that are silently hoovering them. I've configured SPARK email client using the same server/port details and that works as expected.

Wondering if it's anything to do with Microsoft's recent changes wrt deprecated basic authorisation?

Thanks for you interest.