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Pop3 Globalnet E-Mail

FrustratedUser
Grafter
Posts: 45
Thanks: 3
Registered: ‎11-05-2018

Pop3 Globalnet E-Mail

I have my Globalnet E-Mail address set up on a win 10 pc in 2016 but when I try to replicate it on a win 11 PC today  through MZ thunderbird using the same settings and password as before, it will not connect. Already found out Globalnet POP3 e-mail will not connect through MS Outlook ( 2021 Classic) because of security.

 

The settings are:

POP3 Account

IN:    mail.globalnet.co.uk

Incoming Port: 110

OUT: smtp.globalnet.co.uk

Outgoingport: 25

Username t******

 

Anyone any idea what might be wrong?

E-Mail addresss: t******@globalnet.co.uk

 

11 REPLIES 11
Townman
Superuser
Superuser
Posts: 24,647
Thanks: 10,579
Fixes: 182
Registered: ‎22-08-2007

Re: Pop3 Globalnet E-Mail

Later email clients will probably insist on encrypted connects, therefore...

  • incoming use port 995 with TLS/SSL encryption
  • outgoing use port 587 with STARTTLS

Note on out going - port 25 is not the message SUBMISSION port, but that for MX to MX message RELAYING.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

FrustratedUser
Grafter
Posts: 45
Thanks: 3
Registered: ‎11-05-2018

Re: Pop3 Globalnet E-Mail

Thanks for the prompt reply.

FrustratedUser
Grafter
Posts: 45
Thanks: 3
Registered: ‎11-05-2018

Re: Pop3 Globalnet E-Mail

Tried those settings. Thunderbird response is that those settings are incorrect. Probably have to forego setting up this email on this PC.

jab1
Legend
Posts: 19,923
Thanks: 6,591
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Registered: ‎24-02-2012

Re: Pop3 Globalnet E-Mail

Is this a completely new instance of TB? There are instructions on Thunderbird help (somewhere) which tell you how to transfer the profile from one machine to another, which should avoid this problem.

Maybe if he is around @MisterW can help - he did me, about 18 months back.

John
MisterW
Superuser
Superuser
Posts: 16,693
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Registered: ‎30-07-2007

Re: Pop3 Globalnet E-Mail

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

HPsauce
Seasoned Pro
Posts: 7,190
Thanks: 268
Fixes: 4
Registered: ‎02-02-2008

Re: Pop3 Globalnet E-Mail

@FrustratedUser have you tried letting TB determine the settings for you, it will certainly do that to some extent?

Just the other day I installed it on W11 Home and set up 3 accounts that had previously been on a different (very old) email client and it did a good job determining the servers and settings.

FrustratedUser
Grafter
Posts: 45
Thanks: 3
Registered: ‎11-05-2018

Re: Pop3 Globalnet E-Mail

The Globalnet Email account on the Win 10 PC is running MS Office (Outlook)  2016. not Thunderbird so  that suggestion will not work - but thanks.

FrustratedUser
Grafter
Posts: 45
Thanks: 3
Registered: ‎11-05-2018

Re: Pop3 Globalnet E-Mail

Trying to let Thunderbird set the settings was the first thing I tried. Thanks

Dan_the_Van
Hero
Posts: 3,371
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Registered: ‎25-06-2007

Re: Pop3 Globalnet E-Mail

@FrustratedUser 

Use these settings

Screenshot 2025-02-22 132316.jpg

port 995 for incoming can not be valid as it does not pass a connection test

 

telnet mail.globalnet.co.uk 995                                                                                  Connecting To mail.globalnet.co.uk...Could not open connection to the host, on port 995: Connect failed

 

 

HTH

jab1
Legend
Posts: 19,923
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Registered: ‎24-02-2012

Re: Pop3 Globalnet E-Mail

In that case, from memory it will not work 'modern' TB is a bit like MS Outlook - it makes some incorrect assumptions.There is - or certainly was - an option to manually input the settings, which you need to select for the PN (and legacy) accounts.

John
FrustratedUser
Grafter
Posts: 45
Thanks: 3
Registered: ‎11-05-2018

Re: Pop3 Globalnet E-Mail

Thanks all - tried the suggestions - no joy.