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Web mail
13-11-2021 11:20 AM
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How can I use the webmail as it seems to fail to log in when I try
Re: Web mail
13-11-2021 11:58 AM
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It's not fault.
Webmail has been on dead legs for years. Don't expect it to be improved.
Check out a thread I created in 2016 when I first experienced problems. It's still existing today and, between that and a similar thread that it was merged with, has over 130 pages of comments.
Webmail is an absolute joke, I have been trying to delete emails for days, yet I receive error messages each time I attempt to do so.
Re: Web mail
13-11-2021 4:11 PM
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Hiya @stathe, I am sorry for the issues using webmail. In the meantime I would advise using a mail client.
You can find guides on how to set up your emails on an email client here and how IMAP works here:
https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/
Re: Web mail
13-11-2021 4:49 PM
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@LaurenB How about sorting out webmail or explaining why PN refuse to do so?
Some of us need webmail, in addition to email clients.
Re: Web mail
13-11-2021 5:50 PM
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That is a joke reply surely, use an email client?!
I've been trying that for the past few days and getting nothing!
Webmail is the ONLY way I can see my emails, but I can't login most of the time, nor get anything but the headers loaded the rest of the time!
Re: Web mail
13-11-2021 6:01 PM
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They're an utter joke.
If only I could access my emails long enough to change them all to another address, I would do.
It's want they want. But I will also move my broadband as well.
Over twenty years as a customer, it means nothing to them.
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