emails not being received by icscotland.net legacy email address
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emails not being received by icscotland.net legacy email address
4 weeks ago
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Emails are not being received on my icscotland email account with either my email client, outlook, or on webbased mail.nI can send fro this email address without any problems. I have emptied deleted items folder and also deleted unnecessary sent items attempting to clear any possible issues.Any help would be gratefully received.d
Re: emails not being received by icscotland.net legacy email address
4 weeks ago
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A bit of research suggests that "icscotland.net" email became Plusnet as part of the Madasafish service.
It might be time to move to a different email provider and address.
GMail is good but personally I think Microsoft's Outlook.com service (used to be called "Hotmail" andnot to be confused with the EMail programme) is the best of the "free" options.
Re: emails not being received by icscotland.net legacy email address
4 weeks ago
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: emails not being received by icscotland.net legacy email address
4 weeks ago
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Support query / escalation raised...
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: emails not being received by icscotland.net legacy email address
4 weeks ago
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@GlassySue having a look into this, I presume from your comment you can log in to your mailbox and see the existing email, do you know the last time you received an email?
Enterprise Architect - Network & OSS
Plusnet Technology
Re: emails not being received by icscotland.net legacy email address
4 weeks ago - last edited 4 weeks ago
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Sorry about that @GlassySue I can see mails coming in now, can you check if your mail has arrived please?
Enterprise Architect - Network & OSS
Plusnet Technology
Re: emails not being received by icscotland.net legacy email address
4 weeks ago
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Thanks Dave, have just logged into email using outlook and the webmail and emails now being received. Was it a problem with the plusnet server or with my own systms? Would not like to loose the connection to this email address as I have used it for so long.
Re: emails not being received by icscotland.net legacy email address
4 weeks ago
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Apologies for this but it was something our side. The mails should all have been sat in queue and so nothing should've been lost, just a bit late if it was sent before about 12:09pm today.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: emails not being received by icscotland.net legacy email address
Wednesday
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I am again not receiving emails to my icscotland.net account. how to I raise a ticket for support.
Re: emails not being received by icscotland.net legacy email address
Wednesday - last edited Wednesday
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Is that an IMAP or POP3 client?
What error code do you receive?
Try these commands in a POWERSHELL window...
curl.exe -v imap://mail.icscotland.net -u userID
curl.exe -v pop3://mail.icscotland.net -u userID
Use your email address as the userID, enter your password when prompted.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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