Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
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Sunday
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For over 3 months I have had issues with accessing some websites and PN support reported unusual activity from my IP. To top it all, I am still in Russia 🙂 according to google. Interesting all other geolocation services shows UK.
Reporting the wrong location to Google many of times, but no fix.
I have a legacy fixed IP that I had from dialup days and I have the feeling it is abused by third party outside my network. I have blocked all incoming port forwarding etc. Wireshark does not show any unexpected activity.
When using a VPN or using Mobile data (using my router as gateway) all is well
My question is, can I get a different IP (fixed) or do i have surrender it and go dynamic? Also if I want to cancel the fixed IP and switch to dynamic, can I still do that from the portal (can;t find it)
Fixed! Go to the fix.
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
Sunday
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This is though new territory and needs the principles clarifying by a staff member.
The geolocation data is a tad disconcerting - have you done a geolocation search for your IP? Different data proven get it drastically wrong.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
Sunday
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All the most common Geolocation tools are all correct. It is only Google that reports it wrong. It is a bit weird that the IP is used but not from my network.
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
Monday
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Moderators Note
This topic has been moved from Broadband to Everything Else
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
Wednesday
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I remember @Gandalf flagging this to me last month, I'd hoped Google would've fixed it by now, I've just re-escalated the ticket we have open with them to fix it.
Enterprise Architect - Network & OSS
Plusnet Technology
Wednesday
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Hi Dave,
I started to have some other issues including bad rep on the IP (blocked web sites) so I finally grew up and decided that other solutions may be better and I surrendered my IP that I had since 2005 🙂 At the moment I use dyndns and I am happy.
@Gandalf Thanks both for your help.
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
Wednesday
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I bet they reply back tomorrow to say it's fixed now.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
Wednesday
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🙂 Knowing them, yes most likely.....
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
Wednesday
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How accurate are your reported geolocation services in the UK. Creepy?
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
yesterday
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@grumble - see post #3.
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
yesterday
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And this is the first time that I can see anyone across Plusnet, BT or EE has raised a case like this to Google.
Enterprise Architect - Network & OSS
Plusnet Technology
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
yesterday - last edited yesterday
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I don't think you have many fixed IP users left though (had mine since 2005 so it is actually amazing I did not have problems before :-)). In dynamic, If this happens with a customer.aI router reboot / Ip refresh moves the problem to someone else or may clear the relationship at Google all together. Google geolocation is the only one I believe that uses their own geolocation tools and it is well documented that they are a bit ropey.
Irony, I was connectivity product manager for one of your competitors (B2B) and we always recommended against fixed IP for BB unless there was a good reason. In my case it was just lazyness and to simplify my Asterisk server setup.
As I have changed that setup, I didn't have the need for it anymore and there are other ways to tunnel easily and free (such as Wireguard), it is something I should have done ages ago.
So message, you don't need fixed IP! 🙂
BTW any plans to roll out IPv6 yet?
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
yesterday - last edited yesterday
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@grumble As creepy as you allow them to be and it is not really influenced by the ISP but by the end application. On IP alone, is not that granular. https://www.iplocation.net/ shows cambridge for me, which is about 2.5 hours away 🙂
Re: Blocked Websites, unusual activity, I am in Russia, is giving up my fixed IP the only option?
yesterday
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There have been plans in the public domain for quite some time … but no firm timeline.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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