My new fibre went live recently. It has all been working well but I can't enable the static IP in the 'Add-ons' page, it constantly says "You are currently using a dynamic IP address"
Clicking the "Activate" button does nothing - just returns back to showing the same thing.
I paid the £5 before it all went live, so am presuming this has mucked things up.
@barlow1123 Welcome to the Plusnet Community Fora.
It currently has to be activated manually. A Plusnet agent will pick this post up and activate it for you. After this is done you need to reboot the hub to pick up the new address.
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That's been sorted out for you now and if you reboot your router it should get picked up
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