Cancel BT Sport via Sky

[#1]

Hi, I would like to cancel my BT Sport subscription please as I no longer have Sky.

Many thanks.

[#2]

Hiya @shamus, 

Thanks for getting in touch, I appreciate it and I would be happy to help with this. 

You can remove this online through your member centre, or alternatively you can add your request to the ticket here, and come back to me on this thread so I can pick this up for you.  

[#3]

Hi Samantha,
I have updated the ticket as I couldn't find the option in the member centre. Hope this is ok?
Many thanks

[#4]

Ta for getting back to me @shamus, I have picked that up for you and updated the ticket. 

[#5]

@SammyM I have just got my latest bill and I am still being charged for BT Sport.
Any chance you can take a look and let me know what is going on?
Many thanks.

[#6]

Hey @shamus,

I'm very sorry to see that didn't go through properly. I've processed this again and it should be removed now. I'll add a credit onto the account to cover the charge, if that's okay?

[#7]

Hi @TheMightyAJ,
That will be fine.
Many thanks for the quick response.
Have a great weekend,
Shaun

[#8]

No worries Shaun, glad I could help! Thanks and you enjoy your weekend too!