Domain Name Renewal - Freenetname / Madasafish

[#1]

Hi,

My domain is due for renewal (29/10/2024) - previously a superuser has helped but I've been advised to place a topic here this year.

Cheers

Jon

[#2]

@Sylphlord just created a ticket. Did you get the email?

[#3]

@willcutforth - Yes, just replied.

[#4]

I couldn't see the reply on the ticket so thought I would link it here: https://www.plus.net/wizard/?p=view_question&id=244280659

[#5]

I sent it from MS Outlook, I have just replied from the plusnet webmail.

[#6]

@Sylphlord  Ah ok! The email replies won't work you need to click on the question link on the email or to the link above.

[#7]

I can't use that link as it asks me to log into a Broadband account - which I don't have.  I only have access to the Email through this link https://webmail.plus.net

[#8]

@willcutforth I have replied to the email from my PlusNet webmail as per my previous link.

[#9]

I can't use that link as it asks me to log into a Broadband account - which I don't have.

@Sylphlord you must have a PLusnet account, even if its an email only account.

[#10]

@willcutforth Hi, yes I can log into my email via this portal - https://webmail.plus.net/  and I have replied to the email I received - back to support@madasafish.com.  

This is the same process I did last year against this ticket "237834263 "

Perhaps if a new email is sent reply it may work?

Jon

[#11]

Hi @Sylphlord 

We automatically renew domains closer to their expiry date so yours should be renewed at some point next week

[#12]

@MatthewWheeler  Thank you, just in the past I have had to ask a couple of times after the certificate had expired, so thought I would pre-empt it this year.  Will wait until nearer the expiry date and check again.

Cheers Jon

[#13]

@MatthewWheeler / @willcutforth 

Hi, I notice that the domain is still reporting as Expiring on the 29/10 on the Nominet site.  Will this be renewed before it expires next Tuesday?

Cheers - Jon

[#14]

Hi @Sylphlord . Sorry for the delay in replying. Domains do normally auto-renew close to expiry. Could you please confirm if this has taken place since you posted your last message?

[#15 · Accepted solution]

Hi @MikeSt, Unfortunately it is still being reported as due to expire tomorrow according to the Nominet site.