Domain Name
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Re: Domain Name
13-11-2023 4:44 PM
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Hi Matthew
We've decided to go with Zen for the hosting.
We've confirmed this on the littleclowns account with the Zen tag.
Question #238084842
Hoping this is all achievable and many thanks for you and colleagues help.
Fred
Re: Domain Name
13-11-2023 4:55 PM
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Hi @yfront I've raised this for you with the new ISP TAG. This can take up to 72 hours and then your new host can take the domain over.
Re: Domain Name
13-11-2023 7:06 PM
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From what I can tell, the IPS Tag was never changed in the first place, so I don't think Hostinger were necessarily to blame for the original problems 😕
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Domain Name
14-11-2023 12:29 PM
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Thanks for the heads up on that.
Does that mean we'll see the tag change on "whois" prior to being able to transfer the domain over?
I think the move to Zen would have been the wiser move in the first place.
Bob - I remember you dealing with problems for me over 20 years ago, you must be well and truly embedded into the office furniture by now.
😉
Thanks
Fred
Re: Domain Name
14-11-2023 1:12 PM
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Hi @yfront
I believe that's right once it's done they should be able to bring it over.
We've had to re-raise the request due to internal changes on our end but as soon as we know more we'll be in touch
Re: Domain Name
17-11-2023 8:12 AM
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Nudge, Nudge.
72 hours+ and nothing seems to have happened!
😉
Just a shot in the dark.
The domain registration is due for renewal on 21/12/23.
Is there any embargo on moving close to the expiry date?
17-11-2023 10:05 AM
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@yfront wrote:
Nudge, Nudge.
72 hours+ and nothing seems to have happened!
The domain diagnosis site shows the registrar as Zen - see https://www.domaindiagnosis.com/index.php?query=memorablemomentsnursery.co.uk
Last updated 15/11/23, it says.
No knowledge of the Zen set-up, but guessing you might need to make all the other required changes there.
.
Project HappyChild website (free educational resources for kids and schools, plus directory of charities helping children) 1998 onwards
Re: Domain Name
17-11-2023 12:47 PM
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Re: Domain Name
17-11-2023 1:03 PM
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@willcutforth @Penny s post shows the IPSTAG has been changed.
@yfront now needs to get Zen to confirm the transfer and then eventually use the Zen control panel to change the nameservers to Zen's.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Domain Name
17-11-2023 1:41 PM
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No worries, I'll bow out of this one @MisterW ! Good morning, and in case I don't see ya: Good afternoon, good evening, and good night!
Re: Domain Name
17-11-2023 7:27 PM
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Would recommend instead of using Zen directly to add cloudflares free plan, to speed up load times.
Re: Domain Name
17-11-2023 8:19 PM
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Thanks everyone for your help.
We're in touch with Zen for them to their part of the domain transfer.
I'll confirm here, hopefully early next week that all is well.
Re: Domain Name
23-11-2023 8:51 AM
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Website now up and running with Zen.
Thanks for everyones help, special up tick for Penny.
Fred
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