Thanks for your info, nowhere have seen it in the articles I have read, and other info on the changeover seems to indicate all users will lose their landlines on change-over dates and be swapped whether they want it or not, so far in spring this year for this area..
@Nodigitalvoice as @bmc says the problem is that all of the information regarding the changeover to DV schedule actually ONLY applies to BT Retail customers !! Even the press don't seem to have realised that it doesnt apply to ALL ISP's, its not helped that all the articles tend to show an Openreach logo which is misleading . The only thing that applies to all ISP's is the Openreach PSTN switchoff in 2025 (and there's no published schedule for that).
What IS currently happening is that Openreach will not accept new orders for a landline from any ISP (its called WLR Stop sell) as of Sept 2023. So anyone changing ISP's or changing products will lose the phone line. Recontracting with an existing ISP on the same product does not involve Openreach, therefore retaining a phone line doing that is still possible.
So one could assume that Openreach are thinking that by implementing the stop sell now, the number of phone lines in use will gradually decline leaving a much smaller problem discontinuing in 2025!
still cannot see why Plus Net will not offer digital voice. even small SP's are offering it
If youre thinking the likes of Zen and A & A, they already had a voip(digital voice) system in place. In fact I've used A & A for voip for nearly 5 years now!. So they already had the infrastructure and support in place, all they have done is package up the voip service with a broadband product and call it Digital voice!. In fact 5 years ago I was going to use Zen at the time but their sales/support had much less knowledge of their voip product than A & A did of theirs.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
