cancel
Showing results for 
Search instead for 
Did you mean: 

How to connect VOIP phone?

Lady_Thorin
Newbie
Posts: 1
Registered: ‎06-02-2024

How to connect VOIP phone?

I moved into my rented property in Sept 2022. I continued using Plusnet from my previous address, except I was told that my new area was full fibre only so I wouldn't have a phoneline. Eventually, openreach came round and fitted everything and I was up and running.

I am now considering doing some extra work in telemedicine through a company. They would provide the equipment such as a VOIP phone. I know I would need a 3rd party VOIP provider such as Vonage. Is there anything else I would need to do? As I never had the landline connected I don't care about the number. Do I need to inform PlusNet? 

3 REPLIES 3
MisterW
Superuser
Superuser
Posts: 16,342
Thanks: 6,277
Fixes: 449
Registered: ‎30-07-2007

Re: How to connect VOIP phone?

I am now considering doing some extra work in telemedicine through a company. They would provide the equipment such as a VOIP phone. I know I would need a 3rd party VOIP provider such as Vonage.

@Lady_Thorin i would have thought that if the company are providing the voip phone, they would also be providing the voip account and the phone would be pre-configured with the details. I would expect that the phone would be configured to connect to the company pbx so that when you make calls , the company phone number is presented.

Is there anything else I would need to do? As I never had the landline connected I don't care about the number.

You would just need to connect the voip phone to your router, usually via an ethernet cable.

Do I need to inform PlusNet? 

No, its nothing to do with them.

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

bmc
Hero
Posts: 3,949
Thanks: 1,409
Fixes: 61
Registered: ‎28-02-2017

Re: How to connect VOIP phone?

@Lady_Thorin 

There are many VOIP providers out there. If you're chosing one instead of the company providing an account have a look at

https://www.aa.net.uk/voice-and-mobile/voip-information/

 

If the work involves multiple calls or they are time consuming you need to look carefully at the phone packages on offer.

 

Brian

dvorak
Moderator
Moderator
Posts: 29,733
Thanks: 6,606
Fixes: 1,485
Registered: ‎11-01-2008

Re: How to connect VOIP phone?


Moderators Note


This topic has been moved from Home Phone to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'