Plusnet Firewall issue
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Re: Plusnet Firewall issue
05-02-2022 1:41 PM
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Hello @kissinuk
Thanks for getting in touch, I've just checked the open incident on our end end we still don't have a resolution date to be honest, please accept our apologies for the inconvenience caused here.
Re: Plusnet Firewall issue
14-02-2022 8:09 AM
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Just tried modifying the firewall settings this morning. Although it does not appear to have rectified my own issue, I can confirm that I can now successfully adjust the firewall settings (Off, Low, High and specific common port options).
Re: Plusnet Firewall issue
14-02-2022 8:14 AM
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Thanks for the update @akrypzs
I'm glad to see you can adjust your firewall settings now. I've just checked the open incident and I can see we confirmed this as resolved last Friday, though the fix for the issue rolled a few days before then.
Re: Plusnet Firewall issue
14-02-2022 8:34 PM
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Thank you, I can confirm my VPN is now working again!
Re: Plusnet Firewall issue
15-02-2022 9:30 AM
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Excellent! Cheers for the confirmation @kissinuk
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