Reverse DNS record

[#1]

Hello,

I have a static IP-address. How to update my PTR-record to my domain name?

Thank you in advance!

[#2]

Hi @naglya I can sort that out for you. What's the domain please? 

Adam

[#3]

Hi Adam,

Domain hovernails.co.uk.

Thank you!

[#4]

@naglya you will need to ensure that there is an A record for your domain, that points to your static IP. That will be checked before the rDNS can be set to your domain

[#5]

Yes, I already host a tiny site on that address

[#6]

Cheers @naglya I've put the request through for you. That should update within the next 24 hours. 

Adam

[#7]

Hello Adam,
No any changes yet.
@adamwalker could you check your request?

Thank you!

[#8]

@naglya hi, I wasn't able to track the request as Adam isn't in but I've resent it now. 

[#9]

Thank you, James!

[#10]

@James30 It looks like your request was also lost

[#11 · Accepted solution]

@naglya - I've double checked and the task is still open waiting to be picked up. 5 working day is a more realistic time frame for them to action it.

[#12]

The record was updated today.
Thank you!