Windows 10 reset
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Windows 10 reset
Monday
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Hi, I recently reset my Windows 10 laptop. Unfortunately it deleted my Thunderbird mail app. I reinstalled the app , but my folders and address book were not there. Some very recent inbox mails (12) were present but not older ones.
Anybody out there has any advice to retrieve them. I have tried everything inc profiles etc.
Many thanks
Re: Windows 10 reset
Monday
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@BB was Thunderbird configured for POP or IMAP to access your mail ?
If it was POP , then mail is downloaded and stored locally on your laptop, so unless you have a backup, then I'm afraid its gone.
If it was using IMAP, then mail should still be on the server.
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Re: Windows 10 reset
Monday
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@BB wrote:
I recently reset my Windows 10 laptop. Unfortunately it deleted my Thunderbird mail app.
How much of a "reset"?
One which reinstalled the OS, leaving your files untouched or one which reformatted the disk?
If it was just a reinstall, you might find the local mail files are still on the disk and be able to restore the local folders. See Profiles - Where Thunderbird stores your messages and other user data | Thunderbird Help
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Re: Windows 10 reset
Monday
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How much of a "reset"?
One which reinstalled the OS, leaving your files untouched or one which reformatted the disk?
@Townman good point...
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Re: Windows 10 reset
Monday
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If the former I'm surprised that Thunderbird was deleted.
If you log in to web mail have your emails disappeared?
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Re: Windows 10 reset
Monday
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Hi, Thanks for all the responses. Just a reset , which took a while. Hard drive not formatted. Quite a few different apps were removed inc Thunderbird. I reinstalled TB , all folders gone except inbox which had about 12 latest emails.
Tried the profile route without success.
Re: Windows 10 reset
Monday
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I reinstalled TB , all folders gone except inbox which had about 12 latest emails.
When you reinstalled TB it will have created a new profile folder.
Have you looked in the profiles directory ( usually %APPDATA%\Thunderbird\Profiles\ ) to see if an old profile still exists ?
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