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low network bandwith

anthonyw
Dabbler
Posts: 20
Thanks: 2
Fixes: 1
Registered: ‎05-02-2019

low network bandwith

Recently, when on a zoom call, I have had an unstable network connection with the notice 'low network bandwidth'.  I am only 8 feet away from the router and the internet speed is 70mbps  I have tried using the ethernet connection, reinstalling the zoom app and resetting the router with no improvement.  Any ideas to help would be appreciated.

2 REPLIES 2
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: low network bandwith

@anthonyw is it just on zoom or on other apps as well?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
anthonyw
Dabbler
Posts: 20
Thanks: 2
Fixes: 1
Registered: ‎05-02-2019

Re: low network bandwith

Thanks for the reply.  It just seems to be zoom on my chromebook.  I have another chromebook and it seems better on that. It seems like it is something to do with the computer