Fibre 74 not reaching speed

[#1]

@bmc If someone (like @jenniferedge ) is using mobile devices, they will have the 'stripped-down' mobile site - you can request the desk-top one - but the mobile site does not have the options for pictures/quoting/text decoration etc.

[#2]

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@outcast wrote:

I wonder why Plusnet seem reluctant to update the Hub Two firmware to have separate WiFi band SSIDs,.

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The Hub 2 uses the core firmware from the BT Smarthub 2. This also has locked bands.. I understand that this is associated with the wireless backhaul needed by the BT version when used in a mesh configuration. This has bot been fully removed from the Hub 2, if you look, the 'hidden' backhaul channel is still present. I can't see this ever changing.

@jenniferedge  Another option for splitting the bands: https://community.plus.net/t5/Tech-Help-Software-Hardware-etc/Separate-Bands-with-a-Smarthub-2-or-Pl....

[#3]

Thanks for all the help.
When I set up My lightbulb it uses the lower option there was no option for the stick so I’ll look at the links sent

[#4]

I have this issue I spent an hour on the phone a month ago going through everything and it seemed to pick up again. Now I'm back under their agreed minimum, I don't have the time to waste another hour on the phone to get it cranked back up again. Still got 11 months left on my contract 😒

[#5]

@oliveoyl983 It is not good practice to 'hijack' another posters topic - even if you have 'the same' problem - it causes confusion, and makes replying a little difficult.

Can you explain in a little more detail what your problem is, please?

[#6]

Sorry new to this community posting I'll start a new post.



Apologies

[#7]

OK @oliveoyl983 - not picking on you, just trying to give advice.

[#8]

No worries thank you and sorry

[#9]

If you have a windows laptop in same room as the hub, what does Wireless properties show for 'speed'?

See example image.

Can you confirm you have Full Fibre 74 where there Hub 2 connects into the Openreach ONT box.