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Hub 2 orange and LON light red

map1984
Dabbler
Posts: 17
Thanks: 3
Fixes: 1
Registered: ‎13-08-2018

Hub 2 orange and LON light red

Hi, at just after 8pm my Internet went down(Doncaster - dn4) , I tried the usual unplug it all (socket and hub) from mains power and back on, no change though.
The plusnet help bot, but I've just got told to text for an advisor in the morning. Anything else I can/ need to do?
Thanks for any help