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Hub Two - stuck on green light
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Re: Hub Two - stuck on green light
14-02-2024 6:25 PM
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@Suarez I can see a new router has been sent out today, I can also see you've got a active connection. Is everything working now?
Message 16 of 17
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Re: Hub Two - stuck on green light
14-02-2024 6:37 PM
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Hi,
Yes, we did some testing with customer service.
We found that when 2 of the 3 ethernet cables were plugged in, the router reverted to the green light. It was working with only 1.
So a new router was sent.
I have since tried the other two ethernet cables later, and this time the router did not go green.
At the moment, all working okay.
Yes, we did some testing with customer service.
We found that when 2 of the 3 ethernet cables were plugged in, the router reverted to the green light. It was working with only 1.
So a new router was sent.
I have since tried the other two ethernet cables later, and this time the router did not go green.
At the moment, all working okay.
Message 17 of 17
(333 Views)
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