Low data mode

[#1]

My broadband is ridiculously slow and says low data mode.. I have unlimited fibre so why is this happening and how can I fix it.. driving me mad

[#2]

@emmaclinch  Where are you seeing "low data mode" reported, I am not aware of this message?

[#3]

Only low data mode notification I’m aware of is when an iOS device connects to another as a wireless hotspot .
That shouldn’t happen if you’re connecting to your router.

[#4]

Hi there @emmaclinch, I'm sorry to hear that your Broadband is running particularly slow at the moment.

In agreement with @dvorak, you shouldn't be receiving the "Low Data Mode" message when connecting to your router - are there any external factors that could be causing the relay of this message that you're aware of?

In regards to your speed, together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at faults.plus.net. Together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at http://faults.plus.net.