Hi all,
I’m a new customer that has a disagreement with Giganet and their merge with cuckoo.
My service was disconnected by cuckoo today and I started a contact with Plus net. I had an ont already and this was noted when I registered online suggesting no engineer visit was needed. I got a text saying the order was completed so switched on the int which is showing solid green lights. I believe it’s working. However when u plug it in to the only router I have available (the eero system I used with Giganet.) I’m unable to get past the ‘registering’ stage and shows no internet. I actuallly think the internet is active until the box but can’t find a way to prove this or get the router working. Maybe someone else knows. I’m probably just being impatient and the connection hasn’t started yet but the lights on the ONT and the text make me think it’s working. Please don’t make me read a book… I want to use the internet.
Any thoughts tips or trouble shooting ideas let me know.
