No connectivity yet router did not attempt reconnect
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Re: No connectivity yet router did not attempt rec...
No connectivity yet router did not attempt reconnect
18-05-2024 9:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
I saw 100% packet loss last night from around 4am. Things did not recover until I rebooted the router at 5:20am.
Now, usually my router detects a dropped pppoe connection and attempts to reconnect. This time however no logged ppp events. I am trying to ascertain if this was a fault my end (modem/router) or a ISP issue that did not present as a dropped pppoe.
I find it unlikely my reboot occurred the same time as connection was restored. But there does appear to have been some issues around the time I mention (according to what I have read this morning).
My main concern is my router did not attempt reinitiate ppp connection and seem to require manual intervention.
Now I have VoIP, this is more of a concern.
Modem is the BT VDSL2 one and router is pfSense.
Re: No connectivity yet router did not attempt reconnect
18-05-2024 9:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@keeka from what I can see , PPPoE stayed up throughout the problems ( which appear to be resolved now - touch wood!)
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: No connectivity yet router did not attempt reconnect
18-05-2024 11:51 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hiya @keeka
Thanks for your patience and I'm sorry you are having an issue with your connection.
The issue should now be resolved, please can you reboot the router and try to connect.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Full Fibre
- :
- Re: No connectivity yet router did not attempt rec...