cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

PlusNet packages for full fibre

trb1
Newbie
Posts: 2
Registered: ‎28-04-2023

PlusNet packages for full fibre

‎28-04-2023 11:08 AM

My street has just been cabled up for full fibre. A flyer through my door advertises five different providers offering speeds from 150 Mb/s to 900 Mb/s at prices at or below what I am paying now for Unlimited Fibre Extra.  I have been happy with the PlusNet service, except for the hassle of navigating round the website and listening to interminable musak while waiting on the phone.  Will Plusnet upgrade its offer, or should I look esewhere?

Message 1 of 4
(832 Views)
0 Thanks
3 REPLIES 3
pjmarsh
Superuser
Superuser
Posts: 4,161
Thanks: 1,689
Fixes: 23
Registered: ‎06-04-2007

Re: PlusNet packages for full fibre

‎28-04-2023 11:10 AM

Who is it who have cabled your street?  If it's Openreach then Plusnet can offer it.  If it's an AltNet then no they can't.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Message 2 of 4
(830 Views)
trb1
Newbie
Posts: 2
Registered: ‎28-04-2023

Re: PlusNet packages for full fibre

‎28-04-2023 11:22 AM

According to the flyer through the door, they call themselves FibreHeroes.

Message 3 of 4
(820 Views)
0 Thanks
pjmarsh
Superuser
Superuser
Posts: 4,161
Thanks: 1,689
Fixes: 23
Registered: ‎06-04-2007

Re: PlusNet packages for full fibre

‎28-04-2023 11:25 AM

Ok.  They are totally separate to Openreach, so Plusnet wouldn't be able to supply you a fibre connection over that infrastructure.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Message 4 of 4
(818 Views)
0 Thanks