cancel
Showing results for 
Search instead for 
Did you mean: 

Query on price charged for FTTP ??

Flourgrader
Grafter
Posts: 42
Thanks: 5
Registered: ‎14-03-2024

Query on price charged for FTTP ??

Hi All
This question is probably aimed more at staff at Plusnet?
Can someone advise me why Full Fibre 300Mb is priced at £35.99
where as Full Fibre 500Mb is priced at £32.99
with a reward card?
That does not seem reasnable or logical ?
So I think an explanation is required
see here:
https://www.plus.net/signup/choose-broadband/
Thank you

10 REPLIES 10
MisterW
Superuser
Superuser
Posts: 16,217
Thanks: 6,194
Fixes: 447
Registered: ‎30-07-2007

Re: Query on price charged for FTTP ??

That does not seem reasnable or logical ?

Since when has 'Marketing' been reasonable or logical😀

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Flourgrader
Grafter
Posts: 42
Thanks: 5
Registered: ‎14-03-2024

Re: Query on price charged for FTTP ??

I kind of agree MisterW with you!

But the question still stands,

If someone would like to offer an explanation?

I am listening.

After all Plusnet you don't want to make it difficult

for your customers to make a decision in what to buy?

or not to buy😋

MisterW
Superuser
Superuser
Posts: 16,217
Thanks: 6,194
Fixes: 447
Registered: ‎30-07-2007

Re: Query on price charged for FTTP ??

Sorry, why is it difficult ?, the basic 500Mb price is cheaper than 300Mb and you get a reward card as well! It's a no brainer...

If the 500Mb was slightly more than 300Mb , then you'd need to consider the reward card but in this case the reward card is just icing on the cake. If you don't like icing then you dont have to eat it... just throw the reward card away...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Flourgrader
Grafter
Posts: 42
Thanks: 5
Registered: ‎14-03-2024

Re: Query on price charged for FTTP ??

So why do you get more speed for less money?

Thats all I want to know.

Somebody knows the answer!!

 

RobPN
Seasoned Hero
Posts: 5,234
Thanks: 2,757
Fixes: 13
Registered: ‎17-05-2013

Re: Query on price charged for FTTP ??


@Flourgrader wrote:

 

Somebody knows the answer!!


I wouldn't count on it (no pun intended).

MisterW
Superuser
Superuser
Posts: 16,217
Thanks: 6,194
Fixes: 447
Registered: ‎30-07-2007

Re: Query on price charged for FTTP ??

I'm afraid pricing decisions are 'commercial in confidence', so you're almost certainly not going to get an answer!.

Likely reasons are ,

competing with other suppliers offers

Openreach are offering discounts to ISP's on some products

either way, if I was you I'd take the 500Mb offer while its going, it may not be there tomorrow...

 

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Mr_Paul
Seasoned Pro
Posts: 719
Thanks: 230
Fixes: 12
Registered: ‎07-06-2022

Re: Query on price charged for FTTP ??

@Flourgrader 

I have seem similar pricing "anomolies" when investigating Vodafone FTTP in my area, (no Openreach FTTP yet).

My guess is that once "you" are signed up, you will get used to the faster speed. Then, when it comes to renewing your package, the faster package will be significantly more expensive than the slower one this time around, and they are banking on you not wanting to change either package or provider.

 

 

Flourgrader
Grafter
Posts: 42
Thanks: 5
Registered: ‎14-03-2024

Re: Query on price charged for FTTP ??

Yes that had crossed my mind @Mr_Paul 

I supose at that point you could move on like you do with car insurance ?

Plusnet has a lot of competition out there
maybe they ajusted their prices
to be more competative like
www.youfibre.com
reliability of service also comes into play
for some its better to pay a little bit more money
and get a more reliable service.
Finding out which ISP offers the best of
everthing is a little harder to do.
We all take a gamble in life.

😎

corringham
Seasoned Champion
Posts: 1,373
Thanks: 694
Fixes: 18
Registered: ‎25-09-2015

Re: Query on price charged for FTTP ??


@Flourgrader wrote:

So why do you get more speed for less money?


It costs Plusnet the same (or near enough) regardless of the speed. There is probably some comparison site(s) where Plusnet want to look competetive against the competition that only compares a few speeds - so they will lower the price of those speeds for a while.

The unfortunate aspect of Plusnet's marketing is that they value gaining new customers above retaining existing customers - making Plusnet's offers look attractive for new customers, while making other ISP's offers look attractive to existing Plusnet customers.

Flourgrader
Grafter
Posts: 42
Thanks: 5
Registered: ‎14-03-2024

Re: Query on price charged for FTTP ??

Well what a very interesting answer @corringham

I had never thought about it in that way. 👍