Upgrade pricings now on portal
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Upgrade pricings now on portal
01-07-2022 12:17 PM
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As subject - I can now see all FTTP upgrade speeds & pricing on the user portal 😎. Think I'm about to press the button, I hope it's all working properly for the FTTP trialists
Re: Upgrade pricings now on portal
01-07-2022 12:32 PM
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Not for me - still getting the error message when checking for upgrades. However I am on the Trial so that may affect things.
I assume you're aware you lose you phone service and number if you go to FTTP.
Brian
Re: Upgrade pricings now on portal
01-07-2022 12:32 PM
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Doesn't appear to be. I'm a trialist and it just says "Due to a temporary issue we are unable to provide you with upgrades or contract renewals at the moment, please try again later." when i attempt to look at the offers.
Re: Upgrade pricings now on portal
01-07-2022 12:34 PM
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Do you loose your landline even if it's with BT? I have a separate copper cable for the landline (via BT) and FTTP for fibre via Plusnet.
Re: Upgrade pricings now on portal
01-07-2022 12:37 PM
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I'm on the trial as well & I ported my number away a month or so ago. If it's not working for everyone (especially another trialist) I may hold off for a while, not too keen on being the guineapig
Re: Upgrade pricings now on portal
01-07-2022 12:40 PM
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Not working for me. I have FTTC.
Re: Upgrade pricings now on portal
01-07-2022 12:41 PM
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If you need more speed then give them a call - there's nothing stopping you upgrading. I believe several trialists have already taken the jump. You need to take out a contract (rather than the 30 day notice we're currently on) but that's it. You'll get a Hub2 to boot.
Brian
Re: Upgrade pricings now on portal
01-07-2022 12:59 PM
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Oh man I just bumped it up from 500 to 900. woot.
Re: Upgrade pricings now on portal
01-07-2022 1:04 PM - edited 01-07-2022 1:08 PM
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That's the other question of course - do I really need more than my current 80/20, which does pretty much everything, at a lower monthly cost than the 80/20 24m recontract offer.
I wonder if there are any plans to shift us trialists onto a retail plan.
I'd take the Hub2 but it would probably sit in a drawer as backup. I reckon my 6 year old Archer C3150 is still probably the better router.
Re: Upgrade pricings now on portal
01-07-2022 1:08 PM - edited 01-07-2022 1:09 PM
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That's for you to decide.
Both my wife and I work from home (and are gamers). We only use online based video services so more speed was necessary for us; 500-550 was plenty though. I just pulled the trigger on the 900 because it's literally 7£ more a month.
The lowest tier full fibre was less than I was paying for 80/20 because you won't have to pay for the line rental and all that.
Re: Upgrade pricings now on portal
01-07-2022 1:09 PM
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I believe it is the intention in due course to move all Trialists off the platform we're currently on onto the main FTTP system though no timetable has been set. Whether on not this will involve us taking out a new contract remains to be seen.
Even if it does, we've had a good run for the price we pay.
Brian
Re: Upgrade pricings now on portal
01-07-2022 2:29 PM
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just hoping they give business the option soon too.....
need moar bandwidth yo!
Re: Upgrade pricings now on portal
01-07-2022 2:54 PM
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I'm a trialist too and I can now order Full Fibre online via the member centre's "Offers and Upgrades" should I so wish. Have a screen of 6 speed options and prices to match them.
Progress.
Re: Upgrade pricings now on portal
01-07-2022 3:23 PM
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Re: Upgrade pricings now on portal
01-07-2022 3:31 PM
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