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Upgrade to 900Mbps from 500mbps - no speed increase

FIXED
JestersTear
Dabbler
Posts: 24
Thanks: 5
Registered: ‎29-04-2020

Re: Upgrade to 900Mbps from 500mbps - no speed increase

I am now getting 800Mbps plus - whatever Gandalf did has kicked it into action it seems!

 

 

MisterW
Superuser
Superuser
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Registered: ‎30-07-2007

Re: Upgrade to 900Mbps from 500mbps - no speed increase

Do you have a static IP ?

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Gandalf
Community Gaffer
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Registered: ‎21-04-2017

Re: Upgrade to 900Mbps from 500mbps - no speed increase


@Anonymous wrote:

@Gandalf  do you know what the maximum firewall throughput of the "Hub 2" is ?


No idea sorry, @bobpullen may know. Smiley

@MisterW wrote:

Do you have a static IP?

They do, but that doesn't appear to have been the issue, because the connection dropped a few times after the product change completed, updating the speed profile, prior to today. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
MisterW
Superuser
Superuser
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Registered: ‎30-07-2007

Re: Upgrade to 900Mbps from 500mbps - no speed increase

@Gandalf thanks for checking the static ip and profile change.  I had sort of assumed that the connection would have dropped previously so didn't ask initially. That's very strange that the speed should have increased after the last drop then...

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bobpullen
Community Gaffer
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Posts: 16,926
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Registered: ‎04-04-2007

Re: Upgrade to 900Mbps from 500mbps - no speed increase


@Gandalf wrote:

@Anonymous wrote:

@Gandalf  do you know what the maximum firewall throughput of the "Hub 2" is ?


No idea sorry, @bobpullen may know. Smiley


It isn't going to bottleneck a ~900mbps wired connection.

Bob Pullen
Plusnet Product Team
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