Upgrade to 900Mbps from 500mbps - no speed increase
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Re: Upgrade to 900Mbps from 500mbps - no speed increase
06-12-2023 12:00 PM
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I am now getting 800Mbps plus - whatever Gandalf did has kicked it into action it seems!
Re: Upgrade to 900Mbps from 500mbps - no speed increase
06-12-2023 12:29 PM
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Do you have a static IP ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Upgrade to 900Mbps from 500mbps - no speed increase
06-12-2023 4:48 PM
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@Anonymous wrote:
@Gandalf do you know what the maximum firewall throughput of the "Hub 2" is ?
No idea sorry, @bobpullen may know.
@MisterW wrote:
Do you have a static IP?
They do, but that doesn't appear to have been the issue, because the connection dropped a few times after the product change completed, updating the speed profile, prior to today.
Re: Upgrade to 900Mbps from 500mbps - no speed increase
06-12-2023 4:55 PM - edited 06-12-2023 4:57 PM
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@Gandalf thanks for checking the static ip and profile change. I had sort of assumed that the connection would have dropped previously so didn't ask initially. That's very strange that the speed should have increased after the last drop then...
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Upgrade to 900Mbps from 500mbps - no speed increase
06-12-2023 6:25 PM
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@Gandalf wrote:
@Anonymous wrote:
@Gandalf do you know what the maximum firewall throughput of the "Hub 2" is ?
No idea sorry, @bobpullen may know.
It isn't going to bottleneck a ~900mbps wired connection.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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