1571 voicemail service

Bucko400 · ‎01-05-2023

The 1571 service continually flashes on my phone even though no messages have been left

Mr_Paul · ‎07-06-2022

Have you tried unplugging the phone from the telephone socket and leaving it for ten minutes or so, then plugging it back in?

Also, if the phone has backup batteries fitted, (for memory retention etc), or a mains power supply connected, (my only wired phone is also the DECT cordless base station) - then remove/unplug these at the same time.

Bucko400 · ‎01-05-2023

Hi

I've tried two phones (bought a new one in case it was the phone)

Both the same

Townman · ‎22-08-2007

Do you have an interrupted dial tone?

From elsewhere...

If you have a stuttered dial tone, but no 1571 voice mail message waiting, it is likely that a caller has hung up after the call has connected, but before the message recording has started.

These steps will remove the interrupted dial tone:

Call your number and leave a message when prompted

Dial 1571 and delete the message

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.