Caller Display and 1471

[#1 · Accepted solution]

@trymyluck 

Could you check with your daughter if caller display is working now?

I've just had a notification from Openreach to suggest it should be and they've cancelled the appointment as a result.

Let me know if not and I'll try to get the engineer rebooked for the same timeslot.

[#2]

Good afternoon Gandalf,

i have just been able to contact my daughter by phone and she confirms that both Caller Display and 1471 are now working and I have told her Open Reach will not be calling on her tomorrow.   If you have been told where and how the problem arose I would be very pleased to hear from you.  Thank you very much for all your help.

TML

[#3]

Awesome that's a relief, I'm really glad to see this.

Unfortunately I don't know what fixed the problem as all we've received is along the lines of the fault's been cleared and no appointment's required, but the main thing is it's working!

Let me know if there's anything else you'd need help with.