Home phone credit claim back
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Home phone credit claim back
02-06-2023 4:50 AM
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Re: Home phone credit claim back
02-06-2023 7:13 AM
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@Leahryann The 'credit' is not yours, more it is a 'safety limit' in that it 'pays' for any calls you may make. If you do not make any calls, then it remains on your account, but if you did make calls, it is the maximum that can be spent in a month. If calls costs go over this figure then your voice service would be restricted.
Re: Home phone credit claim back
02-06-2023 11:33 AM
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Think of it as being similar to the credit LIMIT on your credit card.
It is there if you chose to use it, but it is not some form of free money.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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