Landline Spending Cap?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Landline Spending Cap?
Landline Spending Cap?
28-08-2022 2:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Landline Spending Cap?
28-08-2022 11:40 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@rustonm Welcome to the forum.
I am confused as to what you want to do. The landline 'spending cap' is the amount that you can spend in the month on calls. If you have a call plan then it is for any 'out of plan' calls. If you are paying for calls 'as you go' then it is all calls.
If this limit could be set to £0 (I don't know the answer to this, you will probably need to wait until a Plusnet staffer comes along), this means that no landline calls can be made. The easiest way to control this is to not plug in a phone.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Landline Spending Cap?
28-08-2022 7:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Maybe the line is only wanted for incoming calls.
Re: Landline Spending Cap?
28-08-2022 11:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Should that be pay as you go, then yes, no calls.
Not plugging in a phone is not a good solution as it would prevent incommng calls and also not prevent someone else in the house plugging in a phone and attempting a call.
Re: Landline Spending Cap?
29-08-2022 4:55 PM - edited 29-08-2022 4:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
See https://community.bt.com/t5/Archive-Staging/Block-all-outgoing-calls/td-p/1545180
PN may have the same, but it is not free
Dave
Re: Landline Spending Cap?
29-08-2022 9:37 PM - edited 29-08-2022 9:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There’s a home phone credit threshold https://www.plus.net/help/phone/about-phone-credit/ which we might be able to lower to £0, although it won’t prevent the first call as it can take some time to kick in.
Also when the threshold is reached, you’d be charged £5.76 to bar the line, which is automatically lifted when we receive the payment for the call.
So you’d be better off adding “Call Barring” as a feature on your line, which is free of charge, rather than trying to set a threshold. You can do this online through your account and once activated, you can then configure it to bar outgoing calls. We explain how to in more detail here https://www.plus.net/help/phone/call-features/
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page