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Landline number porting issue
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Landline number porting issue
20-09-2021 9:09 PM
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Hi, my phone and broadband were switched to PN last week, I still cannot receive incoming calls on my old phone number despite support ticket stating my old number was retained. Please resolve urgently. The ticket number is 217542319. Thanks.
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Re: Landline number porting issue
21-09-2021 9:03 AM
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Hi @bblx21081, thanks for getting in touch and I'm sorry to hear the number you wished to retain doesn't look to be currently active. So we can take a look into this further for you please can you firstly confirm over private message the number you wish to retain.
I look forwards to hearing from you further.
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