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No service
27-04-2024 7:08 AM
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Hi,
My plusnet landline hasn’t had any service for 2 weeks. We replaced the handset and cables, but it’s not had any affect. Can the line be tested / an engineer be sent?
My plusnet landline hasn’t had any service for 2 weeks. We replaced the handset and cables, but it’s not had any affect. Can the line be tested / an engineer be sent?
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Re: No service
27-04-2024 8:08 AM - edited 27-04-2024 8:08 AM
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Have you recently renewed you contract to 'Fibre' this uses the copper landline cable but offers NO phone service, if not I would suggest reporting your fault using these instructions
https://www.plus.net/help/report-a-problem/
HTH
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