Voice messages
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Voice messages
Voice messages
12-10-2021 4:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, Something really weird going on.
What is happening is when we ring someone and they are out, it goes to answer phone, we leave a message for them and then this is where the strange thing happens. They do not get a message left on their phone but the message is being sent to the first person in our address book and not the person who was called???
As you can imagine the person getting the messages is confused as to why we are doing this.
Anyone ever come across this issue.
Thank you
Monty
Re: Voice messages
13-10-2021 10:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Good morning @morrismichael
You're right, this is strange! Testing the line has not picked up any issues on the network,. Are you able to do some troubleshooting with a different separate handset at all?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page