@JSHarris I wish A&A could provide a more cost-effective broadband service, as their customer service and understanding of customer needs is superb. Despite the increase in monthly cost I'm still very tempted to switch our broadband over to A&A when our Plusnet contract runs out, mostly because of their customer service
It is I suppose true that ISPs generally supply cheap and cheerful routers but its also true that they usually work and in some cases allow the ISP to do some checking in the case of a fault.
Nonetheless it never fails to amaze me with things like routers that ‘people’ seem to want the latest gizmo, often without knowing what its for or how to use it. For the majority I doubt they ever use a routers USB socket, guest network or even know that they have a firewall let alone what it does. That said I suspect that same majority just want an internet connection because nowadays it is difficult to manage without one, banking, doctors appointments, even government stuff – pensions, road tax etc, etc, etc. Remember VCRs - Most people just wanted to time shift TV programs but many machines had sophisticated editing facikities owners often didn't even know about !
Back to the core subject, will Plusnet be offering a ‘landline’ service ? A growing number of people I know, including many members of my own family don’t have a landline and some that do don’t use it or even have a phone plugged in. Instead they have one or more mobiles.
If a growing number of people don’t use a landline why start a new service for a shrinking market ? There is a contradiction there with Plusnet – Why are they closing their mobile service ?
The answer I suspect is as other have said, Plusnet is slowly being ‘dissolved’ into BT. I wouldn’t mind betting that one day soon Plusnet customers will wake up to find they have become BT customers, at least they will be as their contracts end.
