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voicemail

rob80
Newbie
Posts: 5
Registered: ‎26-08-2024

voicemail

Recently, dialling 1571 to retrieve my messages just gets me an engaged tone. Is this something to do with BT?

4 REPLIES 4
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: voicemail

Hi there, I've just checked your account and everything seems to be in order. Would it be OK for us to try removing and re-adding 1571 voicemail for you? - Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rob80
Newbie
Posts: 5
Registered: ‎26-08-2024

Re: voicemail

Yes please, thanks

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,926
Thanks: 863
Fixes: 223
Registered: ‎27-04-2007

Re: voicemail

No problem, I've put through an order to remove it and I'll add it back on once that completes in the next 2 or 3 hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
rob80
Newbie
Posts: 5
Registered: ‎26-08-2024

Re: voicemail

I now have the same problem as from 28/10/24.  Please assist