£75 voucher not

[#1]

Went live on the 15th July 2022, how long does it take for the £75 vouchers to come through. Havent received any emails from plusnet about it

[#2]

Moderators Note

This topic has been moved from Broadband to My Account/Billing

[#3]

Hi there,

I've checked your account and can't see that you had signed up on a cashback offer. 

So I can investigate further, how did you sign up? Was it direct through our site or a 3rd party? 

[#4]

Hi There, It was 3rd party , via Moneysavingexpert... It was a £75 rewardcard. I also seem to remember I had an online chat with one your plusnet colleagues to conform how the card worked.

thanks

[#5]

Ah okay, I've taken another look and I've created a support ticket you can reply to by going Here which I hope helps!