A call charge to number 123
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A call charge to number 123
17-01-2023 6:14 PM
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I've been charged for a call to the number 123 at 09:53 on the 24th December. I certainly didn't make that call. I know it's only 50p but I'd like to find out how I came to be charged.
From what I've read, it's a call to the speaking clock.
Re: A call charge to number 123
17-01-2023 6:20 PM
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@phil_1944 It is a call to the speaking clock, most probably made by an Opereach (or their subcontractors) engineer looking for spare lines. They should not use this - there is another number they should ring - but many of them are too lazy to use it, 123 is much easier to ring than the official 11 digit number.
When a PN Help Team member sees this, you should get the charge refunded.
Re: A call charge to number 123
18-01-2023 3:34 PM
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Hey there @phil_1944 refunded this now for you You should get it within 5 working days. I hope this helps.
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