ADSL Broadband with plusnet, landline with BT
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ADSL Broadband with plusnet, landline with BT
09-06-2023 12:59 PM
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Since the year dot I've had a BT landline and my adsl broadband service comes from plusnet.
If I cancelled my BT landline would this affect my broadband with plusnet, or would it just carry on as normal?
Re: ADSL Broadband with plusnet, landline with BT
09-06-2023 1:00 PM
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Moderators Note
This topic has been moved from Broadband to My Account / Billing
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Re: ADSL Broadband with plusnet, landline with BT
09-06-2023 1:02 PM
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You can either transfer your phone line to plusnet or leave as is.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: ADSL Broadband with plusnet, landline with BT
09-06-2023 1:10 PM
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So, how would I do that? If I transfer my phone to plusnet does that mean a different plusnet contract to the one I'm on now?
I really only want broadband.
Re: ADSL Broadband with plusnet, landline with BT
09-06-2023 1:21 PM
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ADSL & VDSL (FTTC) both require a working phone line - you have no choice in the matter.
Have you checked recently what is available for your property.
https://www.broadbandchecker.btwholesale.com/#/ADSL
Otherwise give the PlusNet Customer Options Team a phone on 0800 013 2632 to see what your options are.
Brian
Re: ADSL Broadband with plusnet, landline with BT
09-06-2023 1:38 PM
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It sounds like you are paying the out of contract price for a legacy product. If you do some background research you will probably find that if you combined the two services on a new contract that you would save money.
Moderator and Customer
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