Additional Call Charges?
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Additional Call Charges?
20-02-2024 12:43 PM
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Hi,
I have 'Unlimited Fibre Extra' and I never use my landline (don't even have a phone). But I have mysteriously been charged 50p on my bill this month for 'Additional Call Charges'.
Does anyone have an explanation?
Thanks in advance
Re: Additional Call Charges?
20-02-2024 12:53 PM
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Moderators Note
This topic has been moved from Broadband to My Account / Billing
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Re: Additional Call Charges?
20-02-2024 1:01 PM - edited 20-02-2024 1:01 PM
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@PabloBruno That sounds very much like an OpenReach (or sub-contract) engineer) using - wrongly the Speaking Clock service to find a free circuit, which they should not be doing, there is a dedicated number they have for just that job, but some are too lazy to dial it. Ask PN to investigate.
Re: Additional Call Charges?
20-02-2024 1:05 PM
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Sounds dodgy. Thanks, I will call PN now.
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