An Error has occurred, You can't change your products for the moment

[#1]

Hi,

I cannot view/change details om my Plusnet Account. I get this message - 

An error has occurred

You can't change your products for the moment, you already have a product change in progress. 

I spoke on the phone last week about this and was told it would be looked at and fixed.

Please can the appropriate staff fix this for me.

Thanks.

[#2]

Hi @wryneck 

From what I can see you have a renewal in progress so that error should go away on your next bill date.

Let me know if it doesn't or there are any further issues.