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Bill

angela87
Newbie
Posts: 1
Registered: ‎19-09-2022

Bill

‎19-09-2022 2:32 PM

Hi looking for a bit of help I received my bill last week which is normally £18.99 but this time it seems to be £19.98 and I don't know why as I don't have a landline connected so I know it's not that can someone get back to me please.  I know it's not a lot of money but it's not the point. Thanks

 

Angela

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,633
Thanks: 10,208
Fixes: 1,606
Registered: ‎21-04-2017

Re: Bill

‎21-09-2022 7:27 PM

Hi Angela, 

I'm really sorry to see what's happened. I've refunded the overcharge which you should receive within 5 to 10 working days either before we take your latest payment or shortly after.

I hope this helps but feel free to get back to me if there's anything else you'd need help with. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
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