Billing Enquiry

[#1]

My latest bill shows a discount which has been added to my final bill ( Discount £9.94) Can you please explain. Unlimited Fibre Extra £24.35 Discount £9.94 Discount -£10.68 Discount -£6.07 Line Rental £23.19 Line Only £0.00 Caller Display £0.00 Voicemail £0.00 Plusnet Call Protect £0.00test   Thank you

[#2 · Accepted solution]

Hey @billtait101,

Thanks for reaching out to us and I'm sorry for the delay in getting back to you. I've had a look into the account and I can see that you've since spoken to our support team about this, but if you have any further questions then please don't hesitate to get back in touch and I'll be happy to help wherever I can.