Can't access my account.

[#1]

Whenever I try to open the customer portal I'm greeted with this. 

So not only do I have an unusable connection that drops every 30s but now I can't even access the portal to report anything.  What exactly am I paying for here?

[#2]

Moderators Note

Locked in favour of https://community.plus.net/t5/Everything-else/Unable-to-access-Plusnet-website/td-p/1935635 which is about the same issue.