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Can't change product error message
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Can't change product error message
12-09-2023 5:36 PM
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For the past two months now, every time I log on to my Plusnet broadband account, I get an error message saying I cannot change my product because I have a product change in progress. I have not requested a product change, but my contract did run out almost a month ago. I would have expected to be able to change things now, but the error message is still present. Please help.
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Re: Can't change product error message
13-09-2023 8:16 AM
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Hi @gemmamcgee
That should be fixed now, thanks for flagging and apologies for the inconvenience.
Let us know if there are any further issues.
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