Cease of service

[#1]

I requested a cease of service just over two weeks ago and haven't had any notification or confirmation besides the original email/question raised on my account. There is nothing on my account to suggest that my service will be ending. Does anyone know how long it takes for service to cease and if you receive any notification of this being done? Thanks.

[#2]

Moderators Note

This topic has been moved from Broadband to My Account / Billing

[#3 · Accepted solution]

Hi @Aled92 

I've looked into this for you and put a ticket on your account regarding this.

Let us know if there's anything else we can help with

[#4]

Excellent, all sorted now. Thanks for your assistance.