End of Contract - Don't want to renew

Les24 · ‎27-09-2023

Hi there, can anyone advise me as to whether I need to do anything when my contract ends? I don't want it to renew, as I have moved to a new flat that already has broadband. Thank you!

dvorak · ‎11-01-2008

You need to call the Customer Options Team.

Details for Customer options team are on this page https://www.plus.net/help/my-account/thinking-of-leaving/
0800 013 2632

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Baldrick1 · ‎30-06-2016

@Les24

Yes, you need to cancel or you will continue to be billed at the out of contract rate. Ring the Customer Options Team on 0800 013 2632.

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End of Contract - Don't want to renew

End of Contract - Don't want to renew

Re: End of Contract - Don't want to renew

Re: End of Contract - Don't want to renew