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Fixing the name on my account details

FIXED
IngeJones
Aspiring Pro
Posts: 232
Thanks: 33
Fixes: 2
Registered: ‎07-01-2014

Fixing the name on my account details

How do I get my name changed on my account.  It says Mrs Inge Jones but I am not Mrs any more.  I need to edit that but there doesn't appear to be an option.

4 REPLIES 4
jab1
Legend
Posts: 19,075
Thanks: 6,252
Fixes: 288
Registered: ‎24-02-2012

Re: Fixing the name on my account details

Fix

Call in?

John
willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Fixing the name on my account details

@IngeJones Just checking to make sure everything got sorted?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
IngeJones
Aspiring Pro
Posts: 232
Thanks: 33
Fixes: 2
Registered: ‎07-01-2014

Re: Fixing the name on my account details

Yes thank you, I called the helplines as suggested above.  It was one call for Broadband and one for Mobile separately but I got through reasonably quickly so it wasn't too bad an experience.

willcutforth
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,718
Thanks: 80
Fixes: 113
Registered: ‎27-11-2020

Re: Fixing the name on my account details

Awesome, glad to hear it! If you need anything else just fire it across.

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team