Fixing the name on my account details
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- Re: Fixing the name on my account details
03-07-2023 7:26 PM
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How do I get my name changed on my account. It says Mrs Inge Jones but I am not Mrs any more. I need to edit that but there doesn't appear to be an option.
Fixed! Go to the fix.
03-07-2023 7:26 PM
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Call in?
Re: Fixing the name on my account details
05-07-2023 11:43 AM
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@IngeJones Just checking to make sure everything got sorted?
Re: Fixing the name on my account details
05-07-2023 12:02 PM - edited 05-07-2023 12:03 PM
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Yes thank you, I called the helplines as suggested above. It was one call for Broadband and one for Mobile separately but I got through reasonably quickly so it wasn't too bad an experience.
Re: Fixing the name on my account details
05-07-2023 12:09 PM
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