I paid but services restricted

teresattch123 · ‎10-06-2023

I have paid my broadband bill but in my account it shows services is restricted. Can fix it please?

Baldrick1 · ‎30-06-2016

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This topic has been moved from Broadband to My Account/Billing

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Gel · ‎02-08-2007

Paying your bill on time avoids this.

Gandalf · ‎21-04-2017

I'm really sorry to hear that restrictions weren't removed automatically after you had paid.

From what I can see we manually lifted the restriction yesterday morning. Can you get online now?

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.

Anoush Mortazavi
Plusnet

Re: I paid but services restricted